Privacy Policy

1. Introduction

SAITECH Solutions LLC ("we," "us," or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any capacity.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact information (name, email, phone number, address)
• Company information (company name, job title, industry)
• Project details and technical requirements
• Payment and billing information
• Communication preferences and correspondence

2.2 Technical Information

We automatically collect certain technical information, including:

• IP address and location data
• Browser type and version
• Device information and operating system
• Website usage patterns and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Providing and improving our AI and IoT consulting services
• Communicating with you about projects, updates, and support
• Processing payments and managing billing
• Customizing our services to meet your specific needs
• Sending marketing communications (with your consent)
• Complying with legal obligations and protecting our rights
• Analyzing website usage to improve user experience

4. Legal Basis for Processing

We process your personal data based on:

• Contract performance: To fulfill our services and contractual obligations
• Legitimate interests: To improve our services and communicate effectively
• Consent: For marketing communications and non-essential cookies
• Legal compliance: To meet regulatory and legal requirements

5. Information Sharing and Disclosure

We may share your information with:

• Service providers: Third-party vendors who assist in our operations
• Business partners: When collaborating on projects (with your consent)
• Legal authorities: When required by law or to protect our rights
• Successors: In case of merger, acquisition, or business transfer

We never sell your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data centers and cloud infrastructure
• Incident response and breach notification procedures

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Typically:

• Client data: For the duration of our relationship plus 7 years for legal compliance
• Marketing data: Until you unsubscribe or withdraw consent
• Website analytics: Up to 26 months
• Support communications: Up to 3 years

8. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interests
• Withdrawal: Withdraw consent at any time

9. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct

10. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.

11. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: